Privacy Policy

1. Information we collect

• Account information: name, email address, role and profile picture of users invited to a workspace.
• CRM data you enter or import: contacts, notes, tags, tasks, opportunities, attachments and messages, which belong to your organisation.
• Connected services (optional): if you connect Google Calendar, Calendly or an email provider, we receive the data described in sections 2 and 3.
• Technical data: basic log and device information (such as IP address and browser type) used to keep the service secure and working.

2. Google Calendar

If you choose to connect Google Calendar, we ask for permission to:

• view and create events on your calendar (calendar.events), so booked meetings appear in the Calendars page and you can reserve new meetings, optionally with a Google Meet link;
• read your Google account email address (userinfo.email), so we can show which account is connected.

We use this data only to provide those features to you inside EzyTeams. We do not sell it, use it for advertising, or use it to train generalised AI or machine-learning models. EzyTeams' use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Authorised staff of your organisation who hold the "view all calendars" permission can see event details of colleagues' connected calendars in the same workspace.

3. Other integrations

Calendly and email (SMTP) integrations are used only to sync bookings and send the emails you ask us to send. You can connect and disconnect each integration yourself from Settings → Integrations.

4. How we use information

• to provide, maintain and secure the service;
• to authenticate users and enforce workspace permissions;
• to send service emails such as sign-in codes, invitations and notifications;
• to respond to support requests and fix problems.

5. Sharing

We do not sell personal information. We share data only with service providers that host or operate the service on our behalf (for example cloud hosting, database and email delivery providers), with the integrations you connect, when required by law, or with your organisation's administrators.

6. Storage, security and retention

Data is stored with our hosting and database providers using access controls and encrypted connections. Integration access tokens are stored on the server and are never shown in the browser. We keep data while your account or workspace is active and delete or anonymise it within a reasonable period after you ask us to, unless we must keep it by law.

7. Your choices and rights

• Disconnect Google Calendar at any time from Settings → Integrations; this deletes the stored tokens for your connection.
• You can also revoke access from your Google Account (Security → Third-party access).
• Ask us to access, correct or delete your personal information by contacting us below.

8. Changes

We may update this policy from time to time. The "last updated" date above shows the latest version.

9. Contact

Questions about this policy: support@myezyteams.com